Service Status - Online

STB BLOCKED ERROR

PRESS 3 LINE BUTTON ON REMOTE WHILE ON ERROR SCREEN IN OUR APP

SETTINGS 

(SELECT it) u need to presS ok on this (DONT SCROLL DOWN)

A NEW MENU APPEARS

3rd down below common settings is

(PROFILES) (SELECT)

PRESS DOWN AND HIGHLIGHT THE ONE PROFILE ON LIST (SELECT)

STB CONFIGURATION (SELECT)

MAC ADDRESS IS HERE

SEND TO US STATING IF NEW SIGNUP OR CURRENTLY WITH US

click to SEND US MAC CODE

SOUND OUT OF SYNC 4K STICK

HOME button on f stick remote

settings

display and sound

audio

change from BEST AVAILABLE AND SELECT "STEREO"

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